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Cancellations, Replacements and Refunds

Cancellations

It is your responsibility to notify Transportation & Parking if you no longer wish to park on campus or if you terminate employment.

In order to cancel your parking permit:

  1. Faculty, staff, emeriti and students must remove the sticker(s) from the vehicle (a razor blade scraper works well for this, and it is okay if the sticker tears or is in pieces).
  2. Please take a photo of the removed sticker(s) and email the photo along with your name and Wildcard ID number to chicagoparking@northwestern.edu.
  3. Refunds/cancellations are processed only upon receipt of a photo of the removed sticker(s).

Deactivation Timeline

  • Faculty/Staff:
    1. You will be charged for each month the permit is assigned and must remove their permit(s) and hangtag (if applicable).
    2. Payroll deductions will terminate once an emailed photo of the removed permit(s) is received by the Chicago Parking Office as described above.
    3. Please remember parking payroll deductions fall one month behind; for example, the February deduction pays for January parking.
  • Emeriti: Your Wildcard parking access will be deactivated upon receipt of the emailed photo.
  • Students: No refunds are issued after the fifth day of spring quarter for academic year permits, and no refunds are issued after May 31 for annual permits. Outstanding, non-appealable violations will be assessed to the refund.

Replacements

  • Replacement / additional permit sticker: $10.00
  • Cash or check accepted.
  • Chart strings are not accepted for personal use.

Refunds

To cancel a permit within five business days of initial purchase, present the sticker and receipt to the Chicago Parking Office for a full refund.