Cancellations, Replacements and Refunds
Cancellations
It is your responsibility to notify Transportation & Parking if you no longer wish to park on campus or if you terminate employment.
In order to cancel your parking permit:
- Faculty, staff, emeriti and students must remove the sticker(s) from the vehicle (a razor blade scraper works well for this, and it is okay if the sticker tears or is in pieces).
- Please take a photo of the removed sticker(s) and email the photo along with your name and Wildcard ID number to chicagoparking@northwestern.edu.
- Refunds/cancellations are processed only upon receipt of a photo of the removed sticker(s).
Deactivation Timeline
- Faculty/Staff:
- You will be charged for each month the permit is assigned and must remove their permit(s) and hangtag (if applicable).
- Payroll deductions will terminate once an emailed photo of the removed permit(s) is received by the Chicago Parking Office as described above.
- Please remember parking payroll deductions fall one month behind; for example, the February deduction pays for January parking.
- Emeriti: Your Wildcard parking access will be deactivated upon receipt of the emailed photo.
- Students: No refunds are issued after the fifth day of spring quarter for academic year permits, and no refunds are issued after May 31 for annual permits. Outstanding, non-appealable violations will be assessed to the refund.
Replacements
- Replacement / additional permit sticker: $10.00
- Cash or check accepted.
- Chart strings are not accepted for personal use.
Refunds
To cancel a permit within five business days of initial purchase, present the sticker and receipt to the Chicago Parking Office for a full refund.