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Cancellations, Replacements and Refunds

Cancellations

It is your responsibility to notify Transportation & Parking if you no longer wish to park on campus or if you terminate employment.

In order to cancel your parking permit:

  1. Faculty, staff, emeriti and students must remove the sticker(s) from the vehicle (a razor blade scraper works well for this, and it is okay if the sticker tears or is in pieces).
  2. Please take a photo of the removed sticker(s) and email the photo along with your name and employee ID number to parking@northwestern.edu.
  3. Refunds/cancellations are processed only upon receipt of a photo of the removed sticker(s).

Deactivation Timeline

  • Faculty and Staff:
    1. You will be charged for each month the permit is assigned and must remove their permit(s) and hangtag (if applicable).
    2. Payroll deductions will terminate once an emailed photo of the removed permit(s) is received by the Evanston Parking Office as described above.
    3. Please remember that parking payroll deductions fall one month behind; for example, the February deduction pays for January parking.
  • Emeriti: Your Wildcard parking access will be deactivated upon receipt of the emailed photo.
  • Student: Depending on when a student returns their cancelled permit to the Evanston Parking Office, they will receive a different refund rate. See refund schedule below for details.

Replacements

  • Replacement / additional permit sticker: $10.00
  • Cash or check accepted. Chart strings are not accepted for personal use.
If you bought a new car or wish to purchase a two-vehicle permit:
  • You must scrape off the old permit and bring the pieces into the Evanston Parking Office.
  • If you already have a two-vehicle permit, you must return both permits and the two-vehicle hangtag. We will issue you a new set.

If you sold your car and did not retrieve the permit:

  • If you had a single car permit, you must come in and fill out an affidavit before receiving a replacement.
  • If you have a two-vehicle permit, scrape off the remaining permit from the other vehicle on your two-vehicle permit and bring it, along with the two-vehicle hangtag, into the Evanston Parking Office.

Refunds

To cancel a permit within five business days of initial purchase, present the sticker and receipt to the Evanston Parking Office for a full refund.

Student Permit Refund Schedule

Outstanding, non-appealable violations will be assessed to the refund.

Student Permit Return Schedule
Return Date Annual Permit (12 months) Academic Year Permit (9 months)
By 5th day of winter quarter 75% of purchase price refunded 66% of purchase price refunded
By 5th day of spring quarter 50% of purchase price refunded 33% of purchase price refunded
After 5th day of spring quarter No refund No refund